Refund policy

Refund Policy

We want you to be satisfied with your purchase. If you're not completely happy, you may request a refund within 14 days of your purchase date.

Eligibility for Refund:

• Item must be unused and in its original condition (if applicable).
  

• Proof of purchase is required.

Non-Refundable Items:

• Sale or discounted items

• Services already rendered or completed

To request a refund, please contact us at Cartlyexpress@gmail.com with your order details. Approved refunds will be processed to your original payment method within 5–10 business days.